HR services
HR services that run without chasing.
A certificate request routed through five inboxes, an onboarding rebuilt by hand, contracts signed on paper: these journeys cost everyone time. We redesign them first, then automate where it makes sense.
The problem we see
HR processes are often carried by people and email rather than by tools. Employees do not know where to go, HR answers the same questions again and again, and data gets lost between systems.
What we do
- Mapping of employee journeys and HR requests
- Service catalogue and a clear request portal for employees
- Workflow automation: approvals, reminders, notifications
- Document digitisation and electronic signature
- Digital onboarding and mobility journeys
- Service indicators: lead times, volumes, satisfaction
4 étapes
- 1
Mapping
Inventory of HR services, volumes and pain points, from both the employee and HR team perspective.
- 2
Redesign
Simplified target journeys, roles and responsibilities, decision rules. Validated with stakeholders.
- 3
Automation
Configuration in your HRIS or existing tools (Workday, workflows, e-signature), without adding tools.
- 4
Measure and improve
Service dashboard and a quarterly review of remaining pain points.
What you get
- Documented journeys and measured processing times
- Fewer repetitive requests reaching HR teams
- Processes reusable for subsidiaries and new sites
- Clean HR data for reporting
For whom
HR functions running several entities or countries, or whose teams spend too much time on administration, and which already run an HRIS or plan to evolve it.
Talk about your HR journeys
Talk about your HR journeys